Frequently Asked Questions

Great news! There is no minimum order requirement.

Currently working on ideas of how to make this an option for St. Thomas and St. John. Please inquire if you are interested in rentals for our sister islands.

Please contact us at 434.326.8554 or email us to check on availability for your date.

Yes! This is our favorite thing to do!

Absolutely! Give us a day and time to come visit our inventory space in person and we will make it work!

Once you decide on your rentals for your date, download the rental contract off our website or we can email it to you. Once you sign the contract and put down a 50% deposit, the rentals are yours!

The prices you see on the website includes a 24 hour rental period. Often it is no problem to extend the rental period to 48 hours with no additional charge as long as the item is not rented or becomes rented in the following 24 hours. Our delivery team sets your rental items down in the area they are directed to. They do not just leave it in the driveway, however it is critical someone is on sight to direct them to the correct areas. 

You give us the date, time and location and we ensure your rentals are delivered and picked up with the utmost professionalism, reliability, and care. Please be sure someone is on site at the delivery time to direct them to the area you want them to be set at. The charge is a direct quote from the delivery team depending on the amount of items being delivered. What you are charged is what we pay them. Prices that require a the moving team range from $150 - $1000 for any deliveries requiring movers. Beach picnics, tablescapes, photo shoots, and the like have the delivery fee built in to the package pricing coming soon. Please inquire for any questions or to receive a quote.

Our delivery team will set your rentals in the area they are directed to. All furniture will be set upright and any moving blankets and the like will be removed.  Backdrops will be set up along with anything else that requires the like. Setting up the decor is an additional charge. The fee is dependent on the complexity and work involved. Can range from $150  for setting up the dinner tables to $850 for complete decor set up and custom installations for large events. 

Absolutely! We also provide a discount for locals! Please inquire for details. Stay tuned for package pricing options.

We understand things happen. The deposit is non-refundable. And cancellations made within 7 days of event forfeit all payments made. Rescheduling requests are subject to availability and must be approved.

Client is responsible for having a weather backup plan. Company may refuse setup if weather conditions pose safety risks. No refunds are given for weather-related cancellations unless the Company initiates the cancellation for safety purposes. 

Damage, loss, or theft of any item will result in a reasonable fee charged. Replacement of many items is not possible due to the complexity and expense of freight and would be unfair to pass the true cost on to you. Items must be used in a safe, appropriate manner and protected from weather unless otherwise approved. 

We provide protective coverings such as tarps and blankets for overnight use, along with clear guidance for you or your planner to ensure all rentals are properly handled throughout the event and overnight.

Yes! Please refer to the ”what we offer” on the What We Offer page. 

Absolutely! We welcome it.

Given adequate lead time, we’re able to source and customize nearly anything, most at no additional charge! That said, our island location does come with longer shipping timelines and occasional limitations—but we’ll always communicate clearly and set expectations from the start. 

Absolutely! Again, lead time is critical to make this happen.